Account & data

Delete your Mvaak account

You can delete your Mvaak account and the personal data linked to it at any time, from the app or from this page. Deletion is permanent and can’t be undone.

Option 1

Delete from the Mvaak app

Open the Mvaak app and sign in.
Go to Profile → Settings → Account.
Tap Delete account.
Read the summary, tick the confirmation box, and verify with the one-time code sent to you.
Tap Permanently delete. You’ll be signed out and receive a confirmation email.

What happens to your data

Deleted

Your profile (name, email, phone number, photo)
Login credentials and linked sign-in accounts
Device information and app usage data
Recordings and uploads not yet processed or delivered
Notification and preference settings

Kept, where required

Payment, payout and invoice records, kept for the period required by tax and accounting law, then deleted
Records needed to resolve disputes, prevent fraud or meet legal obligations
Data you contributed that has already been de-identified and delivered under your contributor agreement, which can no longer be linked to you

Your account is deactivated immediately. Personal data is permanently removed from our active systems within 30 days and from backups within 90 days. Any pending payouts are settled before the account is closed.

Option 2

Request deletion here

Can’t access the app? Submit a request below. We’ll verify that you own the account before deleting anything.

Fields marked * are required.

Email registered with your account

Phone number on the account(optional)

Helps us find your account if you signed up with your phone.

Reason for leaving(optional)

Anything else?(optional)

This will permanently delete your Mvaak account. You will lose access to your profile, history and any unsubmitted work.

I understand that deleting my account is permanent and cannot be undone.

I consent to Mvaak deleting my account and personal data as described above, including keeping records that the law requires.

I am the owner of this account.

Enter a valid email and tick all three confirmations to continue.

What happens next

We email you within 48 hours to confirm the request came from you.
Once you confirm, your account is deactivated straight away.
Your data is permanently deleted within 30 days, and we email you when it’s done.

Changed your mind? Reply to the verification email before confirming and we’ll cancel the request.

Questions about your data? Email privacy@mvaak.com. See our Privacy Policy.