Government & Public Sector

Empowering Public Services

Secure, Scalable AI – Bridging Citizens and Governance.

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Challenges

Governments and Public Institutions Face:

  • High volumes of citizen queries across languages and dialects.
  • Ensuring secure, compliant handling of sensitive audio/data.
  • Manual processes slowing public service delivery (e.g., transcribing meetings, managing records).
  • Combating misinformation in public broadcasts and social media.
We Solve These – Intelligently.
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What We Do:

Convert audio/video content into accurate, searchable transcripts in 22+ languages.

How It Helps You:

  • Subtitling & Closed Captions: Auto-generate subtitles for global audiences (e.g., Hindi to Tamil, English to Spanish).
  • Content Metadata Tagging: Automatically tag audio/video files for faster search and monetization.
  • Compliance: Ensure ADA/FCC compliance with 99% accuracy.

Use Case:

A High Court reduced transcription costs by 75% using our certified ASR.

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What We Do:

Create blockchain-backed audio fingerprints for evidence integrity.

How It Helps You:

  • Chain of Custody: Track access/modification of sensitive recordings.
  • Fraud Detection: Identify AI-generated deepfake audio in contracts.
  • Compliance Archiving: Automate retention policy enforcement.

Use Case:

A corporate legal team invalidated forged audio evidence in 3 high-stakes cases.

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Interactive Learning for Students

  • Practice exercises covering various music concepts and skills
  • Virtual instruments and sheet music tools for hands-on practice
  • Engaging gamified elements to keep students motivated
  • Progress tracking to monitor skill development over time
  • Accessible from multiple devices for on-the-go learning
Products Solutions

Our Solutions for
Government & Public Sector

Why Governments
Trust Mvaak

1. Aadhaar/GDPR Compliance

End-to-end encryption and data sovereignty.

2. Vernacular Expertise

Support for 22 official languages and 500+ dialects.

3. Scalable Infrastructure

Deploy on-premise or secure government cloud.

4. Proven in Public Tech

Already powering India’s Smart Cities Mission and Digital India initiatives.

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Pioneering Audio Tech

Feature Capability
Languages Supported 22+ Indian & Global Languages
Transcription Accuracy 98% (noisy field recordings included)
Tamper Detection Speed <2 seconds per audio file
Case Study

Enhancing Citizen Services for a State Government

Client: Uttar Pradesh State Governance

Challenge

  • 10,000+ daily citizen calls overwhelmed manual grievance systems.
  • Fake audio clips of officials circulated during elections.
  • Training delays for new welfare scheme rollout.

Our Solutions

1. AI Speech Recognition:

  • Automated 85% of call center transcriptions, tagging urgent issues (e.g., healthcare, sanitation).
  • Reduced grievance resolution time from 14 days to 48 hours.

2. Audio Fingerprinting:

  • Detected and debunked 500+ fake audio clips during elections.

3. Voice Training Modules:

  • Trained 5,000+ officers via voice courses in Hindi and Bhojpuri for a new farmer welfare scheme.

Results

  • 40% increase in citizen satisfaction scores.
  • Zero fake audio incidents post-election.
  • 80% faster scheme adoption in rural areas.
We've Got Your Answers

Frequently Asked Questions

Yes. We’re MeitY-empaneled and comply with the IT Act, 2000, and DPDP 2023.

Absolutely. We support on-premise, NIC Cloud, and AWS GovCloud deployments.

Our AI is trained on 50,000+ hours of rural/urban Indian dialects (e.g., Bundeli, Tulu).

Yes. Our speaker diarization identifies and tags voices in real time.

Yes. Critical projects get 24/7 support with <15-minute response times.

We provide APIs compatible with DigiLocker, UMANG, and other national portals.

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